Get Advice: Consumer

You can see consumer information on a range of subjects on National Citizens Advice's website. There is information available on everything from broadband problems to problems with your post.

If you’ve been victim to a scam, or are worried something might not be genuine, have a look at our scam advice.

To understand your rights if something you buy is fault please click here.

Looking to get someone to do some work? Check our link on what to do before you get a builder. Having a problems with a builder or the work they’ve done? Click here.

Need help with a letter about your consumer rights? Check these pages to find out more about your rights. We also provide some template letters for you to utilise.

You can get speak to our consumer helpline if you need more help to understand your options on a consumer matter. Call 0808 223 1133 Monday-Friday, 9:00am-5:00pm, or look online here.