Access to Justice
Restrictions to Legal Aid makes getting financial help for Civil Court cases very difficult. We are trying to collect evidence on the consequences for struggling households of not having access to free legal advice.
Consumer Empowerment
Are you confident in dealing with your gas, energy and water supply? Have you had problems with your mobile phone company or broadband?
Consumer Issues – Scams
Over £5bn is lost to consumers each year through mass-marketed scams. Yet only 5% of scams are reported. We want to give victims the confidence to report their experiences.
Consumer Issues – Car Scams
One of the most common issues we see is people losing money when it comes to buying a Used car.
Employment and Illegal Working
Low wages, poor unsafe or anti-social working conditions and exploitative employers are a growing issue in Coventry. Tell us about your experience.
Energy Saving
Citizens Advice Coventry work closely with partner agencies and vulnerable groups to spread the word on energy efficiency, getting the best deal from your supplier and ‘paying smart’.
Family, Health and Community Care
Do you get a good service from your doctor, dentist or local pharmacy? Do they listen to your issues, and how hard is it to get an appointment? What is your experience of hospital services?
Housing and Homelessness
Lettings Agencies and rogue landlords are the bane of all private sector tenants. We need evidence to approach individual landlords and statutory authorities.
Money, Debt and Financial Exclusion
Do you find it easy to borrow money (too easy perhaps) or do you find yourself unable to access financial products like loans, bank accounts and internet financial services?
The Impact of Welfare Reform
The benefits and tax credits system has changed dramatically in recent years.