Advice Line

Open Monday to Friday, 9am – 4pm.
If you need telephone advice please call:

Deaf / Impaired Service

We run a service for the hard of hearing or otherwise impaired finding it hard to speak on the telephone. To use this service use the deaf / impaired contact form or text 07903 632593.

Important Information

—starting 17th March, our drop-in sessions at Kirby House (City Centre Office) will now run from 10:00 AM to 12:00 PM instead of 11:00 AM to 1:00 PM.

This change only applies to Kirby House—all other locations remain the same.

Foleshill Drop-in Advice
10am-12pm | Monday – Thursday
1-7 Station Street East, CV6 5FL
(no disability access)

Coventry City Centre Drop-in Advice
10am-12pm | Monday – Friday
Kirby House, 15 Little Park St, CV1 2JZ
(suitable for those with mobility issues)

lightbulb
Worried about Energy Costs? Get in touch with our specialised advisers today!
Energy Advice
money
Need help with Debts? We can help with any debt you might have, from small catalogue debt to mortgage or council tax.
Debt Advice
signpost
Check out our Advice Pages for information on different issues and the help available.
Advice Pages
Adviser on Phone and computer

Help us make a difference
become a volunteer!

Our volunteers form a vital part of our organisation and play a pivotal role in helping our clients find a way through the problems they are facing, meeting new people and learning new skills along the way.

Apply now and join our team!

No qualifications needed as full training will be provided.

Become a Volunteer

What people say

Just thank you for helping me to get gas installed so we could have a gas fire fitted this is a big help as we had an open fire and at 86 years of age we struggled to keep it going
I have gained financially from your help in reducing the cost of my water bill, & I am grateful for the advice I have been given about the help I can access in the future.
Volunteering increased my life chances and provides opportunities to enable me to make a difference and change lives.
Without your help I couldn’t think about my future without crying, thank you
Volunteering allowed me to get a qualification, and get confident enough to get a job
67
Volunteers helping to run our advice service
12000
Coventry people helped each year
£7000K
Financial Gains and savings generated
3000
Clients helped through our open access service
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